Cape Town’s e-permit system helps informal traders

An informal trader on St Georges Mall, photo by Lisa Burnell

An online permit system has made it easier for Cape Town’s informal traders to find and apply for trading space in the city.

The implementation of the e-permitting system comes after the City of Cape Town’s commitment to create more opportunities for small businesses in the city, and systematically remove the burden of unnecessary bureaucracy.

E-permit system designed as a one-stop shop

The e-permit system is designed to be a one-stop shop and currently holds a database of 1 500 informal traders who have successfully been registered to trade in Cape Town.

Following the City’s informal trading plan processes, a total of 3 977 dedicated and permitted informal trading site opportunities have been made available to informal traders by the City authorities.

All existing City-permitted informal traders are currently being transferred onto the database on an area-by-area basis and this process should be completed early in 2013. Once this is finalised, future traders wanting to apply for available trading space anywhere in Cape Town can visit a walk-in centre, where they will be able to create a profile on the database and apply for available trading space.

Keeping traders on track

This single application system ensures that the allocation of spaces to traders is fair and efficient. Available trading sites are easily identified. Traders who are already operating in a space cannot apply for another one somewhere else in the city and those traders who have transgressed by-laws or are in arrears with their rental payments can be easily identified.

“This e-permit system is having many efficiency benefits for the City and is one of the many ways we are trying to modify and simplify regulatory processes to better accommodate small businesses. It is important that Cape Town is a place where informal trading can thrive and this e-permitting system is definitely a step in the right direction,” says Alderman Belinda Walker, mayoral committee member for economic, environment and spatial planning.

Find out more or apply for a permit

Photo of an informal trader on St George’s Mall by Lisa Burnell. 

14 Responses

Follow the conversation, subscribe to the RSS feed for comments on this post.

  1. admin says

    hi Shamiela, can I suggest you get in touch with Paul Williamson whose details are listed below.


  2. Shamiela Sheard says

    Why is the St Georges Mall Market 99.9% foreign traders? I was told even if i apply i won’t get a bay because the foreigners get preferance because some of them pay for the bays.Can some one please answer me.
    Thank You

  3. Shamiela Sheard says

    I have worked at Maureen Davies book stall in St Georges Mall ,i was promise that she will sign the stall oer to me in Dec 2013 but near the end of Oct 2013 she told me not to come back.I then found out that Maureen handed the stall over to her son Franklyn that got a book shop in Hout Bay and he is trading at the fleamarket outside Cavendish Square.I thought that the unemployed&historically disadvantage will 1st get preference?&Maureen is a Sassa pensioner

  4. admin says

    hi Jamiel, what response did you get from the people mentioned in the telephone numbers below in the comments section?

  5. jamiel davids says

    hi I would like get a permit to sell my wood craft products which I make myself but I don’t want a set space I want to walk around everywhere that I feel I want to explore for the weekends. is there a permit like that & who must I c
    .Thanks in advance

  6. admin says

    hi Emily, can I suggest you please contact the Maitland CID with your request:, 021 510 8059,

  7. Emily Rose Loxen says

    Good Day my name is Emily Roseline Loxen and i’m looking for a informal trading license in Maitland Cape town.

  8. admin says

    hi Lisle, I suggest you contact Paul Williamson at the City of Cape Town
    Tel: 021 400 1111

  9. lisle trelawney says

    Good day my name is lisle could you advise me how to apply for a traders permit for a house shop please I live in mitchellsp plain westridge

    Kind regards

  10. admin says

    Hi Mbikazi,

    Janice Adams, from Business Areas Management, at the City of Cape Town may be contacted to apply for permits to trade the informal spaces allocated by the City – 021 400 1111.

  11. mbikazi says

    hi mu nsme is Mbikazi I would like to apply in a trading licence and vending space anywere in cape town

  12. Leona Mtati says

    Hello my name is Leona.Could you kindly assist me with information on how to apply for a trader’s licence in St Georges market ,Cape Town.Thank you.

  13. Alan says

    I’d like to recommend that you contact the Claremont CID at 021 674 0639 or try call some of City of Cape Town authorities here:

    Please let me know if they are still unable to help.

  14. Hashiem says

    hi gooday my name is hashiem kamaldien can you assist me on how to apply for a traders license in claremont main road

Some HTML is OK

or, reply to this post via trackback.