The CCID’s security partnership, working with the Central City’s business community, the South African Police Services and other security organisations and stakeholders, have formed an effective safety net around the City.

Public safety personnel at a kiosk in the City Centre

Due to this cooperative effort, the crime rate has dropped significantly and many incidents are prevented from happening. The valuable complementary services provided by the CCID security partnership ensures that additional officers are being deployed in the Central City 24 hours a day, 7 days a week. Public safety measures include:

• Visible policing
• Reaction units
• Policing of traffic infringements
• ATM fraud detection
• Regulation of informal trading
• Event security
• Public assistance
• Vehicle breakdown assistance
• Security forums

Currently, the CCID security component that walks the streets of Cape Town consists of:

A CCID officer on bike patrol

• 2 Dedicated CCID security managers
• 3 Dedicated contract security managers
• 6 Shift supervisors
• 6 Control room officers
• 6 Mobile units
• 6 Mobile assistants per shift
• 4 bicycle squads per shift
• 155 foot officers
• 8 law enforcement officers (authorised to make arrests)

The CCID and its partners have various crime prevention initiatives that have begun to yield dividends. With our partners, we have identified crime hotspots. We are actively involved in running training seminars for businesses, and the community. We have distributed safety pamphlets and cards to the public and ensure that the channels of communication remain open.

Sector Policing
Sector policing allows community members to communicate with a dedicated person who coordinates all crime-related issues in a defined area. Improved communication within this network results in problems being solved quickly and effectively.

Sector policing originated with the South African Police Services dividing their area of responsibility into smaller, more manageable precincts, with a designated manager for each area. Huge community involvement in solving crime-related problems and issues is the key to success. Communities are on the alert for any suspicious behaviour in their areas, which they channel to a dedicated person who can react immediately. Better communication is established in this way and crimes are solved quickly and effectively.

Sector policing meetings are held monthly. Stakeholders from the area are informed about crime trends, hotspots and tendencies. They are then advised on how to combat these. This valuable system also addresses social and other urban issues.

Frequently Asked Questions
How do I obtain footage from Cyclops (the CCTV covering city streets)?

• Open a case at the police station
• SAPS then assign a detective who then applies for the footage
• (The CID does not have access to the footage)

What can I do about noise in the city?

• Read more information on what you can do and who can help you with noise queries

How do I dispose of my waste?

• Please direct queries to the Precinct Managers of your area

Who do I contact regarding vagrants?

• Call Cape Town’s social department hotline: 0800 872 201
• Contact the CID Social Development team

How do I effectively complain about parking marchalls?

• Contact the service provider – Street Parking Solutions (021) 422 0153

What are the bylaws (the rules around how the law is enforced) around:

• Dumping – click here
• Informal trading – click here
• Public nuisance – click here
• Traffic infringements – click here

Useful contact details of our partners

• Sector Policing Project, SAPS Sector Manager Sargent Saunders: 082 301 8715
• Metro Police, the 24/7 contact number for the area: 021 596 1999
• Senior area traffic officers – Pierre Grobelaar and Herbert Mangale: 021 406 8700

For any further information, please contact CCID Security Manager Muneeb Hendricks.

Our security partners
Community Police Forum | South African Police Service | City of Cape Town